- John F. Kennedy

KDG HR Solutions presents a supervisory training program designed to provide participants with the critical people skills needed to become excellent supervisors.

Teambuilding
Thursday, July 9, 8:30 am – 11:30 am

Supervisors need to be able to build and lead an effective team in order to reach the organization’s goals. In this workshop participants will learn how to:

·         communicate the mission, vision, and goals of the organization

·         establish clear roles and responsibilities

·         create and nurture good interpersonal relationships

·         examine and improve work processes

·         develop good inter-team relationships

Conflict Resolution
Thursday, July 16, 8:30 am – 11:30 am

Every team is going to experience conflict. In this workshop participants will explore:

• causes of conflict
• common ways people mishandle conflict
• the detrimental impact of ineffectively expressing anger
• how to assertively resolve conflict
• how to mediate a conflict between others

Performance Management
Thursday, July 23, 8:30 am – 11:30 am

The ability to effectively manage the performance of others is vital to the success of a supervisor. This workshop teaches participants how to:

• create and communicate clear expectations
• objectively monitor performance
• effectively document performance
• provide effective feedback
• fairly appraise the performance of others

Decision Making and Problem Solving
Thursday, July 30, 8:30 am – 11:30 am

Supervisors must make decisions and solve problems on a daily basis. This workshop explores:

• how different personalities tend to approach decision making/problem solving, the strengths and weaknesses of those approaches, and how to minimize the weaknesses
• problems groups encounter when making decisions/solving problems and how to overcome them
• basic guidelines in decision making/problem solving

Motivating Others
Thursday, August 6, 8:30 am – 11:30 am

Supervisors are often faced with the challenge of how to motivate those they supervise. In this workshop participants will learn how to:

• diagnose performance problems that lead to a lack of motivation
• enhance the abilities of those they supervise to increase motivation
• create a motivating work environment
• implement the elements of an effective motivation program

Leading Positive Change 
Thursday, August 13, 8:30 am – 11:30 am

Because we live in a dynamic, ever-changing world, supervisors must know how to effectively lead change. This workshop teaches participants how to:

• prepare for resistance to change
• create a readiness for change
• generate a commitment to change
• institutionalize the change

Conducting Interviews 
Thursday, August 20, 8:30 am – 11:30 am

Effective interviews don’t just happen – they must be purposefully planned and executed. Participants will become more adept at interviewing by learning how to:

• plan an interview
• conduct an interview
• document an interview

Ethical & Legal Aspects of Supervision 
Thursday, August 27, 8:30 am – 11:30 am

Because supervisors are in a position of authority, there are often legal consequences to mistakes they make. This workshop discusses the legal responsibilities of the supervisor and how to avoid costly lawsuits. A discussion of your organization’s employee handbook can also be incorporated into this session.

 Each workshop is $75, or sign up for all eight workshops for $500 (or 2 Solutions Services hours).

Contact Shawna Smith at ssmith@kleinlaw.com or 328-5291 for reservations or more information.

Facilitator: Robin Paggi, SPHR-CA

Robin is a Senior Professional in Human Resources with a state-specific certification in California. She has bachelor’s and master’s degrees in Communication Studies and is currently pursuing a master’s degree in Human Resource Development. She has been facilitating communication and supervisory training workshops since 1995.