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Leadership and learning are indispensable to each other.
- John F. Kennedy
KDG HR Solutions presents a supervisory training program designed to provide participants with the critical people skills needed to become excellent supervisors.
Teambuilding Thursday, July 9, 8:30 am – 11:30 am
Supervisors need to be able to build and lead an effective team in order to reach the organization’s goals. In this workshop participants will learn how to:
· communicate the mission, vision, and goals of the organization
· establish clear roles and responsibilities
· create and nurture good interpersonal relationships
· examine and improve work processes
· develop good inter-team relationships
Conflict Resolution Thursday, July 16, 8:30 am – 11:30 am
Every team is going to experience conflict. In this workshop participants will explore:
- causes of conflict
- common ways people mishandle conflict
- the detrimental impact of ineffectively expressing anger
- how to assertively resolve conflict
- how to mediate a conflict between others
Performance Management Thursday, July 23, 8:30 am – 11:30 am
The ability to effectively manage the performance of others is vital to the success of a supervisor. This workshop teaches participants how to:
- create and communicate clear expectations
- objectively monitor performance
- effectively document performance
- provide effective feedback
- fairly appraise the performance of others
Decision Making and Problem Solving Thursday, July 30, 8:30 am – 11:30 am
Supervisors must make decisions and solve problems on a daily basis. This workshop explores:
- how different personalities tend to approach decision making/problem solving, the strengths and weaknesses of those approaches, and how to minimize the weaknesses
- problems groups encounter when making decisions/solving problems and how to overcome them
- basic guidelines in decision making/problem solving
Motivating Others Thursday, August 6, 8:30 am – 11:30 am
Supervisors are often faced with the challenge of how to motivate those they supervise. In this workshop participants will learn how to:
- diagnose performance problems that lead to a lack of motivation
- enhance the abilities of those they supervise to increase motivation
- create a motivating work environment
- implement the elements of an effective motivation program
Leading Positive Change Thursday, August 13, 8:30 am – 11:30 am
Because we live in a dynamic, ever-changing world, supervisors must know how to effectively lead change. This workshop teaches participants how to:
- prepare for resistance to change
- create a readiness for change
- generate a commitment to change
- institutionalize the change
Conducting Interviews Thursday, August 20, 8:30 am – 11:30 am
Effective interviews don’t just happen – they must be purposefully planned and executed. Participants will become more adept at interviewing by learning how to:
- plan an interview
- conduct an interview
- document an interview
Ethical & Legal Aspects of Supervision Thursday, August 27, 8:30 am – 11:30 am
Because supervisors are in a position of authority, there are often legal consequences to mistakes they make. This workshop discusses the legal responsibilities of the supervisor and how to avoid costly lawsuits. A discussion of your organization’s employee handbook can also be incorporated into this session.
Each workshop is $75, or sign up for all eight workshops for $500 (or 2 Solutions Services hours).
Contact Shawna Smith at ssmith@kleinlaw.com or 328-5291 for reservations or more information.
Facilitator: Robin Paggi, SPHR-CA
Robin is a Senior Professional in Human Resources with a state-specific certification in California. She has bachelor’s and master’s degrees in Communication Studies and is currently pursuing a master’s degree in Human Resource Development. She has been facilitating communication and supervisory training workshops since 1995.
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